Terms of service

The quantumreality.space service is operated by Quantum Reality Ltd. based in Wrocław (50-078), at Leszczyńskiego Street 4/25, registered in the National Court Register kept by the District Court for Wrocław-Fabryczna in Wrocław, VI Commercial Division of the National Court Register under the number KRS: 0001076434, Tax Identification Number (NIP): 8971931260, Statistical Number (REGON): 527237576, with a share capital of 5,000.00 PLN.

§ 1

Definitions

1.      Business Days – days from Monday to Friday, excluding public holidays as defined by the Act of 18 January 1951 on public holidays;

2.      Customer Service

3.      Customer – any natural person with full or limited legal capacity, a legal person, or an organizational unit without legal personality but having legal capacity, using the Service, purchasing a Product, or undertaking actions leading to the purchase of a Product;

4.      Consumer – a Client who is a natural person, buying a Product, undertaking actions leading to the purchase of a Product, or using the Service, without a direct connection to their business or professional activity;

5.      Privileged Customer – Consumer or Privileged Entrepreneur;

6.      Payment Entities – external entities to the Company, intermediating in making payments via bank transfer, credit card payment, or PayPal account;

7.      Products – Products and services available in the Service's assortment, including Products prepared at the special request of the Customer, particularly photo prints, gadgets with photos, photo books, calendars, etc.;

8.      Customized Products, Personalized Products - Products created based on information or photographs provided by the Customer.

9.      Digital Product – materials produced and delivered in digital form available in the Service;

10.   Privileged Entrepreneur – a Customer who is a natural person, buying a Product, undertaking actions leading to the purchase of a Product, or using the Service in a manner directly related to their business activity, but not of a professional nature;

11. Collection Point - the Order collection point listed in the Service;

12.   Terms and Conditions – these Terms and Conditions of the quantumreality.space service;

13.   Service – the online service available at www.quantumreality.space;

14.   Company - Quantum Reality Sp. z o. o. based in Wrocław (50-078), at Leszczyńskiego Street 4/25, registered in the National Court Register kept by the District Court for Wrocław-Fabryczna in Wrocław, VI Commercial Division of the National Court Register under the number KRS: 0001076434, Tax Identification Number (NIP): 8971931260, Statistical Number (REGON): 527237576, with a share capital of 5,000.00 PLN;

15.   Digital Content – data produced and delivered in digital form;

16.   Agreement, Sales Agreement – a product sales agreement concluded or entered into between the Customer and the Company via the Service. The Sales Agreement also means – according to the characteristics of the Product – a service agreement or a contract for specific work;

17.   Digital Service - a service allowing the Customer to:

1)     create, process, send, receive, download, store, or access data in digital form;

2)     other forms of interaction using such data – especially courses, workshops, meditations, meetings, consultations, and therapies conducted online (in live or recorded form).

18.   Consumer Rights Act;

19.   Act on Electronic Services Provision – the Act of 18 July 2002 on electronic services provision.

20.   Order – the purchase of a Product on the website www.quantumreality.space;

21.   Photos – the Customer’s photos uploaded to the service for the purpose of creating a Product project and ordering the Product.

§2

General Provisions

1.        The Terms and Conditions define the rules for using the Service, placing Orders for Products, payment of the sale price by the Customer for Products, delivery and receipt of ordered Products by the Customer, the Customer's rights to cancel the Order and withdraw from the Agreement, and the rules for submitting and considering complaints.

2.        To use the Service, including browsing the Service's assortment and placing Orders for Products, it is necessary to have: a computer with Internet access, a supported web browser, and an active email account.

3.        The Customer is entitled and obliged to use the Service according to its purpose.

4.        The Customer is obliged to refrain from any activity that could affect the proper functioning of the Service, including, in particular, any interference with the content of the Service or its technical elements, and from providing unlawful content. It is forbidden to use the Service for purposes other than its intended use, including, in particular, sending spam, conducting any commercial, advertising, promotional activities, etc., on the Service's web pages, posting pornographic photos, promoting fascism, Nazism, communism, violence, offending religious feelings, etc., in the Service.

5.        The Company is not liable, to the fullest extent permitted by law, for disruptions, including interruptions, in the operation of the Service caused by force majeure, unauthorized actions of third parties, or incompatibility of the Service with the Customer's technical infrastructure.

6.        Browsing the Service's assortment does not require registration. Placing Orders by the Customer for Products available in the Service's assortment requires registration in accordance with the provisions of § 2 of the Terms and Conditions.

§3

Registration

1.      To register in the Service, one must fill out an online registration form providing their email address, password, optionally a phone number, and accept the Service's Terms and Conditions for establishing, shaping the content, modifying, resolving, and properly executing services provided electronically, and for executing Customer's Orders. After registering in the Service, a registration confirmation will be sent to the Customer's email address provided during the registration process.

2.      Registration in the Service, as well as the use of the Service's functionalities, are free of charge.

3.      To delete a Customer's account from the Service, an email request for account deletion should be sent to: support@quantumreality.space

§4

Rules of Using the Service

1.      Logging into the Service is done using the email address provided in the registration form and the password as mentioned in § 3 above. The data provided during the registration of the Customer's account and the password can be changed after logging into the Customer's account.

2.      A Customer who has registered an account can use all the available functionalities of the Service, including in particular placing Orders for Products and posting photos on the Service that do not violate generally applicable legal regulations, third-party rights, including third-party intellectual property rights, personal rights of third parties, and the principles of social coexistence.

3.      At the moment of uploading a photo to the Service, the Customer:

1)     declares that they have the right to upload the photo to the Service,

2)     declares that the photo does not violate applicable laws, third-party rights, including intellectual property rights of third parties (especially copyright and personal rights), personal rights of third parties (especially image rights), or social coexistence rules;

3)     by uploading the photo to the Service, grants the Company an unlimited time and territorial license to use the photo in the Service's activities, including maintaining it in the Company's information system. The Customer is not entitled to any remuneration for granting the Company the above license;

4)     in the event of any third-party claims concerning the photo uploaded by the Customer to the Service, the Customer commits to compensate the Company for any damages incurred in this regard to the fullest extent permitted by law and to join legal or extrajudicial proceedings on the side of the Company upon its first request.

4.      The Company is authorized to block the Customer's account if their actions within the Service violate applicable laws, third-party rights (especially intellectual property rights), personal rights of third parties, social coexistence rules, or the provisions of these Terms and Conditions. The Customer will be notified of the intention to block their account at the email address currently registered in the Service. Blocking an account means terminating the agreement with the Customer for providing electronic services with immediate effect.

5.      The Company has the right to withdraw from executing an Order containing photos that are against the law, violate third-party rights, personal rights, social coexistence rules, or the provisions of the Terms and Conditions.

6.      The Customer is obliged to keep the login (email address) and password to their account in the Service confidential. Within the limits of applicable law, the Customer is responsible for all activities associated with the use of the login and password for the given account in the Service, where the password is confidential information for the exclusive knowledge of the Customer.

§5

Information about Products

1.      Prices of Products indicated on the Service's pages:

1)     include VAT and are provided in Polish zloty, euros, or US dollars.

2)     The total cost of the Order is indicated in the cart before the Customer places the Order.

2.      Delivery of the purchased Product is made by sending the Product to the email address specified by the Customer.

3.      The Company reserves the right to make ongoing changes in the prices of Products and to conduct and revoke all kinds of promotional campaigns and sales. The entitlement mentioned in the previous sentence does not affect Orders placed before the date of such changes.

§6

Order Fulfillment Conditions

1.      The Client can place orders for products 7 (seven) days a week, 24 (twenty-four) hours a day.

2.      To place an order, the following steps are required:

1)     Log in to the Client's account on the Service;

2)     Select the Product to be ordered and then click the 'Order' button (or equivalent);

3)     Choose options related to the Order from the available options;

4)     Choose a delivery method (if the Product is to be picked up by the Client at a Collection Point, choose the Collection Point where the Product will be picked up);

5)     Choose a payment method for the Order;

6)     Enter the recipient's details and the address where the Product is to be delivered (if delivery is to a specified address by a selected transport company);

7)     Enter a mobile phone number at which the Company or the entity executing the delivery can contact the Client regarding the Order;

8)     Enter details for the invoice if the Client is to receive a VAT invoice;

9)     Confirm the order with the button: 'Order and Pay' (in case of prepayment, pay for the Order using one of the available payment methods).

3.      The subject of the Order can be delivered to the Client:

1)     To the address specified by the Client in the Order (by courier or post);

2)     To the Collection Point specified by the Client in the Order - in this case, the pickup of the Order item occurs at the Collection Point chosen by the Client;

3)     To the specified email address - in the case of digital products.

4.      In case of Orders with pickup at a Collection Point, detailed information about the pickup will be sent to the Client via email.

5.      Placing an Order by the Client constitutes an offer to the Company to conclude a Contract.

6.      After placing the Order, a confirmation of the Company receiving the Order placed by the Client will be sent to the Client's email address registered in the account. If the execution of the Order is possible, an email message confirming the acceptance of the Order for processing will be sent to the Client's email address.

7.      The confirmation of accepting the Order is the Company's statement of acceptance of the offer, as referred to in point 5 above.

1)     The Company reserves the right to limit delivery methods and payment forms for certain Products, product categories, or quantities of ordered Products.

8.      If the Client's Order cannot be executed within the time specified for the Order's execution, the Company will inform the Client of the situation by sending a message to the Client's email address provided.

9.      The Company may also contact the Client at the provided email address in matters requiring contact with the Client, especially when the quality of the photo or its format prevents proper execution of the Order.

10.   In case part of the Order cannot be executed, the Company may propose to the Client:

1)     Cancel the entire Order (if the Client chooses this option, the Company will be released from the obligation to execute the Order);

2)     Cancel the Order in part where execution is not possible within the designated timeframe (if the Client chooses this option, the Order will be executed in part, and the Company will be released from the obligation to execute it in the remaining scope);

3)     Divide the Order and set a new execution date for the part of the Order that cannot be executed within the initially designated timeframe (if the Client chooses this option, the Products comprising the Order will be sent in several separate shipments, and the Client will not incur additional costs associated with dividing the Order into multiple shipments).

11.   If the Client does not choose any of the ways to execute the Order in the situation referred to in point 11 above (including if it is not possible to contact the Client for reasons not attributable to the Company), the Company will deliver to the Client the Products that can be executed within the timeframe, and the rest of the Order will be canceled, about which the Client will be notified to the email address indicated in the Client's account. The Client may withdraw from the Contract to the extent that it has been executed, under the terms set out in § 12 of the Terms and Conditions.

12.   In the event that the Client does not make any decision in the situation referred to in point 11 above (including if it is not possible to contact the Client for reasons not attributable to the Company), the Company may cancel the entire Order.

13.   In the case of canceling the Order in the situation referred to in points 11-12 above, the Company will refund the Client the paid amount (or its part in the case of partial execution of the Order) in accordance with generally applicable legal regulations. The rules for refunding have been described in detail in § 12 of the Terms and Conditions.

14.   In the event of the Client providing an incorrect or inaccurate address, the Company is not responsible for non-delivery or delay in delivering the Order item to the fullest extent permitted by law.

§7

Order Cancellation by Customer

1.      Cancellation of the Order by the Customer is only possible if the Customer has chosen prepayment as the payment method and has not yet made the payment (in such a case, cancellation of the Order is possible until the payment is made by the Customer).

2.      Due to the specificity of the digital Products and Products with characteristics defined by the Customer, it is not possible to cancel the Order after its implementation has started.

3.      In the cases specified in point 1 above, the cancellation of the Order can be made in the Service (under the “Your account” tab).

4.      In the situation mentioned in point 1 above, the Customer will receive a confirmation of the Order cancellation to the email address provided by the Customer during the ordering process.

§8

Payment Forms and Commencement of Order Fulfillment

1.      Payment for the Product can be made:

1)     before its delivery by postal service or a courier company (prepayment) - by bank transfer or credit card in one of the electronic payment systems accepted at the time by the Company;

2)     before collecting the Product at the Collection Point (prepayment) - by bank transfer or credit card in one of the electronic payment systems accepted at the time by the Company;

3)     before delivering the Product via email, to the email address provided by the Customer - by credit card in one of the electronic payment systems accepted at the time by the Company;

2.      To use a discount code or group shopping coupon, the discount code or group shopping coupon must be entered in the appropriate field when placing the Order. After placing the Order, it is not possible to add a discount to the Order.

3.      By making purchases in the Store, the Customer accepts the use of electronic invoices by the Seller.

§9

Order Processing Time

1.      On the website of the Service, on the page presenting a given Product, information is provided about the number of Working Days, i.e., days of the week from Monday to Friday, excluding statutory holidays, within which the execution of the Order will commence.

2.      The above information is an approximate time counted from the moment of accepting the Order for processing until the moment of sending the Order item to the Customer via email, Polish Post, or a courier company. If there is no information about the dispatch date of the shipment with the Order item, the Order will be processed within 14 business days.

3.      In Poland, the Order item can be delivered via Polish Post or a courier company to the address provided by the Customer or to the Collection Point chosen by the Customer.

4.      To the fullest extent permitted by law, the Company is not responsible for extended delivery time or non-delivery due to the Customer providing an incorrect or incomplete delivery address.

§10

Complaint Conditions

1.      The Company is liable to the Customer if the sold Product has a physical or legal defect (warranty), where a physical defect is the non-conformity of the delivered Products with the Agreement.

2.      The Company is liable under the warranty if a physical defect is found before the expiry of 2 (two) years from the date the Product was delivered to the Customer. The Company will respond to the Customer's complaint within 14 (fourteen) calendar days and will notify them of the further procedure. To consider the complaint by the Company, the Customer should deliver the complained Product along with proof of purchase of this Product from the Company and a description of the complaint, specifying their claim related to the identified defect or submitting a statement of appropriate content.

3.      A complaint can be submitted:

1)     electronically to the Company's email address: reklamacje@quantumreality.space

2)     by letter to the Company's address: Quantum Reality Ltd., Leszczyńskiego Street 4/25, 50-078 Wrocław, Poland

4.      If the complaint is considered in favor of the Customer - the Company will immediately replace the defective Product with one free of defects or remove the defect. This does not affect the Customer's right to declare a price reduction or withdraw from the contract according to the applicable regulations. If it is not possible to replace the Product, remove the Product defect, or reduce the price, the Company will refund the payment immediately in accordance with applicable legal regulations.

5.      An Entrepreneur has the right to file a complaint in accordance with the relevant legal provisions, with the Company's liability under the warranty for physical defects of the Products limited to the amount paid by the Entrepreneur to the Company for the purchase of a given Product.

6.      If the Customer's complaint proves to be justified, the Company will immediately replace the defective Product with one free of defects, provided that due to the specificity of the Products, the condition for replacing the Product with one free of defects is the availability of the photo being part of the Product or providing the Company with the photo in the manner indicated in § 6(2)(3) of the Terms and Conditions. If it is not possible to provide it, the Company will refund the value of the Product in accordance with the provisions of § 13 of the Terms and Conditions.

§11

Warranty

The Company does not provide any warranty for any Products.

§12

Withdrawal from the Contract by Privileged Customer

1.      Subject to point 4 below, a Privileged Customer may withdraw from the Product Sales Agreement purchased in the Service within 14 (fourteen) calendar days without giving any reason and without incurring costs, except for the costs specified in point 4 below. An exception is personalized Products, made according to the specifications of the Privileged Customer, in accordance with Article 38(1)(3) of the Act of 30 May 2014 on consumer rights. For such Products, the Privileged Customer does not have the right to withdraw from the Agreement. The withdrawal period begins:

1)     from the date of receiving the fulfilled Order (delivery of the Product),

2)     from the date the Privileged Customer receives the last part of the fulfilled Order – if the Order is executed in parts.

2.      In connection with the content of point 1 above – second sentence - The right to withdraw from the Agreement does not apply to the Privileged Customer in relation to the Agreement (in accordance with Article 38 of the Act of 30 May 2014 on consumer rights):

1)     the provision of services if the Company has fully performed the service with the explicit consent of the Privileged Customer, who was informed before the commencement of the service, that after the Company's performance, they will lose the right to withdraw from the Agreement;

2)     in which the subject of the performance is a non-prefabricated item, produced according to the specifications of the Privileged Customer or serving to satisfy their individualized needs (this applies in particular to photo prints, Products on which photos are placed at the request of the Privileged Customer, Products prepared to measure according to the Customer's Order, etc.);

3)     in which the subject of the performance is an item delivered in sealed packaging, which cannot be returned for health protection or hygiene reasons if the packaging was opened after delivery.

3.      The right to withdraw from the Contract in the case of a personalized product does not apply regardless of whether the Company has started the execution of this product (Article 16(c) of Directive 2011/83/EU).

4.      Withdrawal from the Agreement in accordance with point 1 above requires a statement within the time specified in point 1 above. In such a case, the Privileged Customer is obliged to return the Product to the Company in a state not exceeding the necessary to ascertain the nature of the Product, as well as its characteristics and functioning. The Company will refund the Privileged Customer the amount paid by them in accordance with the provisions of §13 of the Terms and Conditions.

5.      The direct cost of returning the Product due to withdrawal is borne by the Privileged Customer. At the same time, the Privileged Customer is liable for any reduction in the value of the Product resulting from its use in a way that goes beyond what is necessary to determine the nature of the Product, its characteristics, or functioning.

6.      The Privileged Customer who has withdrawn from the Agreement is obliged to return the Product to the Company immediately, no later than 14 days from the day of withdrawal from the Agreement. The Privileged Customer may return the Order item in whole or in part by sending the Product to the Company's address: Quantum Reality Ltd., Leszczyńskiego Street 4/25, 50-078 Wrocław.

7.      In relation to the Order, the subject of which are, among others, non-prefabricated items, produced according to the specifications of the Privileged Customer or serving to satisfy their individualized needs, such as photo prints, Products on which photos are placed according to the wish of the Privileged Customer, Products prepared according to the specified dimensions by the Privileged Customer, etc., the Privileged Customer does not have the right to withdraw from the Sales Agreement of the ordered Product.

8.      Effects of withdrawal from the Agreement:

1)     in the case of withdrawal from a distance contract, the Agreement is considered not concluded;

2)     in the case of withdrawal from the Agreement, the Company will immediately refund all payments made by the Privileged Customer, no later than within 14 days from the day of receiving the Privileged Customer's statement of withdrawal from the Agreement;

3)     the Company will refund the payment using the same payment methods that were used by the Privileged Customer in the original transaction unless the Privileged Customer has expressly agreed to a different solution, which will not incur any costs for them.

9.      The right to withdraw from a distance contract does not apply to the Privileged Customer in relation to the Agreement:

1)     in which the Privileged Customer downloads a digital Product or logs in to an online course/digital product before the expiry of the 14-day withdrawal period they were entitled to;

2)     in which the subject of the performance are sound or visual recordings delivered in sealed packaging, if the packaging was opened after delivery;

3)     to deliver Digital Content, if the performance of the service began with the explicit consent of the Privileged Customer before the deadline for withdrawal from the contract and after being informed by the Company about the loss of the right to withdraw from the Agreement.

§13

Refund to Customers

1.      The Company will make the refund immediately, but no later than within 14 calendar days in the case of:

1)     Cancellation of the Order or part of the Order (in such a case, the corresponding part of the price will be refunded) prepaid before its execution (as mentioned in § 6 point 11 of the Terms and Conditions);

2)     Return of the Product (withdrawal from the Agreement) from the Order;

3)     Acceptance of a complaint and the inability to replace the Product, remove the Product defect or lower the price;

4)     Withdrawal from the Agreement by the Company in situations specified in these Terms and Conditions. In the case of returning the Product (withdrawal from the Agreement), the Company may withhold the refund of payments received from the Customer until it receives the item.

2.      The Company will make the refund to the Customer's PayPal account, or bank account (including the one linked to the Customer's credit card) from which the payment for the Order was made.

3.      To the fullest extent permitted by law, the Company is not liable for the lack of refund of the amounts paid or the delay in the refund if, despite sending a request to the Customer at the email address provided by them to send the Company the Customer's bank account number, the Customer does not provide such a bank account number or the response does not contain data enabling the refund. To the fullest extent permitted by law, the Company is not liable for the lack of refund of the amounts paid or the delay in the refund if they result from the Customer providing incorrect address details, name details, or the wrong bank account number.

4.      If the Customer made the payment for the Order from a bank account not belonging to them, a credit card, the refund will be made directly to the owner of that bank account, credit card, using which the payment was made to the Company, in accordance with the rules described in this paragraph.

§14

Personal Data

1.      The administrator of the Customer's personal data is the Company, i.e., Quantum Reality Ltd. based in Wrocław (50-078), at Leszczyńskiego Street 4/25, registered in the National Court Register kept by the District Court for Wrocław-Fabryczna in Wrocław, VI Commercial Division of the National Court Register under the number KRS: 0001076434, NIP: 8971931260, REGON: 527237576, with a share capital of 5,000.00 PLN.

2.      The Company processes the Customer's personal data provided by them during the account registration process in the Service in order to provide electronic services, i.e., using the Service, including making purchases in the Service, and for marketing purposes, including sending newsletters (with the appropriate consent). More information about the processing of personal data and your rights in this regard can be found in the Privacy Policy, which is an integral part of the Terms and Conditions.

§15

Newsletter

1.      The Customer may consent to receive commercial information, including commercial information electronically, by selecting the appropriate option in the registration form or later in the “Your Account” tab. If such consent is given, the Customer will receive the Service's newsletter and other commercial information sent by the Company on its own behalf and on behalf of third parties to the email address provided by them.

2.      The Customer can unsubscribe from the Newsletter at any time independently, by deselecting the appropriate box in the “Your Account” tab.

3.      The Customer may also consent to receive commercial information via SMS by providing their phone number during registration and giving consent.

§16

Contact with the Company

1.      The Customer can contact the Company in the following ways:

1)     In writing, to the address: Leszczyńskiego Street 4/25, 50-078 Wrocław

2)     Via email: info@quantumreality.space

2.      By phone at the number: +48 606 370 111

3.      Through the contact form available on the website.

4.      The cost of a phone call or data transmission made by the Customer results from the default tariff of the telecommunication operator or internet service provider used by the Customer. The Company notes that the cost of an international call or international data transmission may be higher than the cost of a domestic call or transmission – depending on the tariff adopted by the telecommunication operator or internet service provider used by the Customer.

§17

Intellectual Property Rights

1.      The acquisition of a Product entitles the Customer only to use it in accordance with its intended purpose, i.e., reproduction in electronic devices, entering into the memory of their computer or other appropriate devices to become acquainted with the content of the given Product, without the possibility of multiplying the Product, copying, and using its content in a manner prohibited by law in whole or in parts, or changing its electronic structure (e.g., file format) or any other modification of the Product file (e.g., removing protections or markings).

2.      It is also prohibited to distribute the Product, make it available or publicly reproduce it, regardless of the purpose and form of these actions, unless the Parties agree otherwise in a separate agreement.

3.      The Customer purchasing Products is obliged to ensure that no other unauthorized persons have access to them in such a way that they can reproduce, distribute, or use them in a way inconsistent with the scope of rights granted. In case of detection of such situations, the Company may direct claims against the known user of the Product for infringement of rights to a given copy of the Product.

4.      Making available on the Internet the purchased Products without the prior consent of the Company is prohibited. This applies in particular to private and commercial websites, internet forums, online communities, etc. In the case of detecting the aforementioned situations, the Company may direct claims against the identified purchaser for infringement of rights to a given copy of the Product.

§18

Out-of-Court Complaint and Redress Procedures

1.      The Company informs the Consumer about the possibility of using out-of-court complaint and redress procedures. The rules for accessing these procedures are available at the premises or on the websites of entities authorized for out-of-court dispute resolution. Consumers may use, among others:

1)     the help of the relevant European Consumer Centre from the Network of European Consumer Centres. The Centres provide information about consumer rights and assist in resolving cross-border purchase disputes. The assistance of European Consumer Centres is generally free of charge. A list of Consumer Centres appropriate for a given country can be found at: https://konsument.gov.pl/eck-w-europie/

2)     the ODR (Online Dispute Resolution) internet platform provided by the European Commission, available at: https://ec.europa.eu/consumers/odr

2.      In Poland, Consumers can use the following forms of support:

1)     mediation conducted by the appropriate Territorial Trade Inspection Inspectorate, to which a request for mediation should be addressed. The procedure is generally free of charge. A list of Inspectorates can be found here: https://uokik.gov.pl/wojewodzkie_inspektoraty_inspekcji_handlowej.php

2)     the help of the appropriate Territorial permanent consumer arbitration court operating at the Trade Inspection Inspectorate, to which a request for consideration of the case before the arbitration court should be submitted. The procedure is generally free of charge. A list of courts is available at: https://uokik.gov.pl/stale_sady_polubowne.php

3.      Consumers can also obtain free assistance in resolving a dispute with the Company using the free help of a district (municipal) consumer ombudsman or a social organization whose statutory tasks include consumer protection (e.g., Consumer Federation, Association of Polish Consumers).

4.      The provisions mentioned in points 1 and 2 are for informational purposes only and do not constitute an obligation for the Company to use out-of-court dispute resolution methods.

5.      The use of out-of-court complaint and claim procedures is voluntary for both the Company and the Consumer.

§19

Final Provisions

1.      The availability of information about Products on the Service pages does not mean the availability of these Products and the possibility of executing the Order.

2.      The Company makes every effort to ensure that the services provided within the Service are of the highest standard, however, the Company does not exclude the possibility of temporary suspension of the Service's availability in the event of the need for maintenance, review, equipment replacement, or in connection with the need for modernization or expansion of the Service.

3.      Without the express written consent of the Company, it is prohibited to copy, duplicate, or in any other way use in whole or in parts information, data, or other content available in the Service or derived from it, except in cases permitted by law.

4.      Individual computer settings may cause differences between the visualization of the Product on the Client's computer and the actual appearance of the Product (color, proportions, etc.). Digital products may differ visually depending on the type of device on which they are played (laptop, mobile phone, etc.). Differences in appearance due to the type of device do not constitute grounds for the Client to withdraw from the Contract nor are they a basis for lodging a complaint.

5.      The Company does not guarantee the achievement of any results, goals, or outcomes in connection with the Client's use of the Products.

6.      All content contained in Products, both personal and general, are  intended for personal development purposes only. Products  are not to be taken as medical advice but as spiritual information.  If Client has a health problem, should contact a Doctor or other appropriate professional. Products not be used in place of professional medical and/or psychological treatment.  Client alone is responsible for any of choices, decisions and actions in life. Any use of information included in website www.quantumreality.space is to be followed at Client’s  own risk. All content is for entertainment purposes only and those under the age of 18 should not use this site except with adult supervision.

7.      In matters not regulated in the Terms and Conditions, the provisions of Polish law shall apply, in particular the Civil Code and the provisions of the Act of 30 May 2014 on consumer rights.

8.      For statistical purposes and to ensure the highest quality of services, the Service uses information saved by the server on the Customer's end device, which is then read each time the web browser connects (so-called cookies). The Customer can change the browser settings at any time to not accept such files or to be informed about their transmission. However, it should be remembered that not accepting cookies may cause difficulties in using the Service. The Customer's use of a browser whose settings allow saving cookie files on the Customer's device means consent to saving the above files on the Customer's device. More information in this regard can be found in the Privacy Policy.

9.      Any disputes arising between a Customer who is not a consumer within the meaning of the Civil Code provisions and the Company shall be settled by the court with jurisdiction over the Company's registered office.

10.   The Company reserves the right to change the Terms and Conditions for important technical, legal, and/or organizational reasons. The change of the Terms and Conditions becomes effective at the time indicated by the Company, not shorter than 7 days from the moment of making the changed Terms and Conditions available on the Service's website. Orders placed by Customers before the changes to the Terms and Conditions come into effect are executed according to the previous provisions of the Terms and Conditions.